Let’s be honest.
When it comes to choosing an event ticketing system it can quickly turn into a mind-boggling exercise.
There are a number of different platforms out there that offer vastly different services at vastly different prices. You might not even be 100% sure of exactly what features you’ll need right now.
That’s ok. By the time you have finished reading this comparison of different ticketing platforms, you’ll have a much better idea of which direction to head in.
I’m going to lay out the pros and cons of four different event ticketing systems so you can compare them for yourself and come to your own conclusion as to which would be the best for you and your organisation.
So hang around while we attempt to answer the question of which is the best event ticketing system for you.
Two things to think of before you consider an event ticketing system
To properly compare online ticketing software, you should first consider two things. If you already have experience running events then you will know the answers straight away but if not, you should put some thought into it as they will be defining factors when it comes to identifying the ticketing platforms that would be best suited to your needs.
1) How many tickets for how many events do you think you are likely to sell in a year?
Some event ticketing platforms work on a sliding scale and charge a fee per ticket which changes depending on how many tickets you sell. Others do it differently, which is why working out which platform is the best value for money is next to impossible unless you have a rough idea of how many tickets you’re going to sell.
2) Do you want the sales process to take place on your own website or mobile app?
Some platforms can be integrated with your existing website or mobile app, others can’t. If that’s important to you (which we feel should be), then it’s something to consider.
By directing customers to another website when the time comes to checkout means you have less control over the process. This is a time when you should be upselling, promoting your brand and ensuring excellent customer service. But on the other hand, if you don’t mind handing over the responsibility of closing the sale, then it might not be a dealbreaker for you.
The 4 ticketing platforms we will be comparing
- Eventbrite Professional
Seatedly at a glance:
- We collect the lowest booking fees in the industry
- Fully customisable
- Suitable for medium to large venues
- Can be supplied as a white label ticketing solution
The Seatedly ticketing platform is our proprietary software package that can be used by any industry. Since you’re already on the Seatedly website, why don’t you book a free demo so you can see for yourself.
Our platform is fully customisable and was developed with promotors and organiser in mind. Unwanted backend features can be swapped out for something more useful to you. Any additional functionality you need can be developed and implemented. The frontend user interface is totally customisable and brandable, it can also be integrated with an existing website and/or app.
The standout feature of our Seatedly ticketing system when comparing it to other platforms is our pricing structure. We only charge a very small fee per ticket sold plus a minimal one-time setup fee. We guarantee our fees are the lowest in the industry.
Furthermore, you can take advantage of our package as a white label solution, saving you tens of thousands in development fees.
Furthermore, you are free to charge your own additional booking fee which you’ll retain 100% of. By doing this you’ll have the chance to recuperate the initial setup fee.
Eventbrite at a glance:
- Service fee of 3.5% + $1.59 per ticket
- Can sell tickets on your own website
- Only basic customisations can be made
Eventbrite has three levels for selling tickets on their platform: Essential, Professional and Premium.
To keep this comparison fair, we will take an in-depth look at the Professional plan since that plan is most suited to medium/large organisations. The Essential plan is for causal ticket sellers with very limited options and the Professional plan is aimed at organisations who run multiple venues and cater to hundreds of thousands, even millions, of customers.
Eventbrite charges 3.5% + $1.59 per ticket sold, which makes it the most costly ticketing system we are going to talk about in this comparison. For example, if you sell 50,000 tickets at a price of $20 each over the course of a year, you’ll end up paying $114,500 in fees to Eventbrite.
You are able to sell tickets on your own website but customisation options are limited. Things like the registration process could be more flexible.
One benefit of using Eventbrite is that you can issue free tickets for, well, free. They only charge when you actually sell a ticket. Since listing an event is also free you could use this platform without spending a penny. Great if you organise free to attend events like meetups, book signing etc…
Ticketleap at a glance:
- $1 + 2% booking fee per ticket sold
- Can’t integrate the system with your existing website
- Mainly service the North America region
With Ticketleap, you’ll pay $1 + 2% in fees for every ticket you sell on their platform. If you were to sell 50,000 tickets at $20 each over the course of a year you would pay $70,000 in fees. However, there is a low-fare price where you only pay a $0.25 booking fee for any tickets you sell under $5. So depending on the average price you expect to sell tickets at, this may be a suitable option.
The Ticketleap system can’t be integrated into an existing website or mobile app. Instead, they offer a customisable events page on their own website. Great for people with little technical knowledge and who aren’t interested in retaining visitors on their own website. But not so great for people looking for a more flexible option.
Since they are based in the US, their service is tailored towards a North American audience which will create issues for people outside of the continent. Contact hours are from 9am-6pm EST which is again likely to be an issue for people outside of North America.
To sum up this event ticketing system comparison
When you’re comparing different event ticketing systems you need to keep in mind the number of tickets you expect to sell over the course of a year and how you want to sell them.
If you would like to find out more about our pricing structure and how our system can work for you, then get in touch using the contact details at the bottom of this page.
We hope this event ticketing system comparison has gone some way towards helping you understand which systems could work well for you.
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